Legal / Modhruti LLP
Delete your account
Last updated 13 Oct 2026
You can delete your KalpaNele account and the personal data that goes with it at any time, from the Android app or the web. It takes 7 days, so a mistake or someone else on your phone cannot remove it for good straight away.
Delete it yourself
- Sign in to the KalpaNele app, or on the web at app.kalpanele.com/login.
- Open My account and choose Delete my account at the bottom of the page.
- Confirm. We email you the date your data will be removed.
Sign in to delete your account
If you cannot sign in
Write to [email protected] from the email address on your account, with the subject "Delete my KalpaNele account". If you no longer have that email, tell us your name, mobile number and the firm you worked with, and we will confirm it is you before we delete anything. We answer within 7 days and finish within 30 days, as the Digital Personal Data Protection Act, 2023 expects.
You can also ask us by the same email to delete some of your data, for example your profile photo or mobile number, without closing the account.
What happens next
- For 7 days nothing is removed. Sign in during that time and choose Keep my account to cancel.
- On the 7th day we remove your name, email address, mobile number and profile photo, your sign-in methods, devices, sessions, app notification registrations, notifications and calendar links.
- Your access to every firm ends and you can no longer sign in. Signing up again later starts a new, empty account.
What firms and the law keep
- Invoices, receipts, payment records and GST records stay with the firm that issued them, because Indian tax law requires them to be kept (for up to 8 years). They show "Deleted user" instead of your name where they referred to your account.
- Comments, approvals, site visit logs and project history that other people rely on stay in the project, shown as "Deleted user".
- Each firm keeps its own records about its clients and employees (for example a client's name on an agreement). For those, the firm decides; ask the firm directly.
- Security logs of sign-ins are kept for 180 days, as CERT-In directions require, without your email address or mobile number.
If you own a firm
A firm always needs an owner. If you are the only owner, first make another team member an owner (Team, then change their role to Owner), or write to [email protected] to close the firm and export its data. Then delete your account.