Terms of service

The service

KalpaNele is software for managing construction and design projects: workspaces, site visits, drawings, photos, agreements, invoices and payment records. We may improve or change features over time and will tell you in advance about changes that reduce what your plan includes.

Your account and your people

• You are responsible for who you invite, the roles you give them and what they do in your workspace.
• You must have the right to upload the drawings, photos and personal data you add, including your clients' and staff's details.
• Ask staff for their consent before they share location during site visits; the app asks them too.

Trial, plans and payment

• New firms get a free trial. When it ends the workspace becomes read-only until you choose a paid plan.
• Plans are paid monthly or yearly in advance through Razorpay. Prices exclude GST, which is charged as applicable, and every payment gets a GST invoice.
• There is no automatic renewal. If a period ends without payment, the workspace becomes read-only; your data stays.
• Changing plan during a paid period: a higher plan starts at once, and you pay the difference between the two plans' list prices for the days left in the period (coupons do not apply to this charge); the period end does not change. A lower plan, or a move between monthly and yearly billing, is paid at its full price and starts when the current period ends. While such a paid switch is waiting to start, you can still move to a higher plan for the days before it, and you can renew or change plan again once it has started.

Referral program

• Your firm gets a referral link and code. When a firm that signs up with them makes its first payment of at least the program's qualifying amount (before GST), your firm earns KN credits after a holding period of 30 days. Today: 5 KN credits per paid referral, 1 KN credit = Rs. 100.
• KN credits are a discount on your own KalpaNele payments, applied before GST, up to 50 credits per payment. They have no cash value, cannot be withdrawn, transferred or sold, and expire 12 months after they are earned.
• A firm can have one referrer, fixed once it pays. Referring your own firm, or a firm with the same GSTIN or PAN, does not count, and we may review referrals that look linked. If the referred firm's payment is refunded during the holding period, no credits are earned. Credits used on a payment that is later refunded come back with their original expiry. At most 20 referrals per firm are rewarded in any 12 months.
• We may change or end the program with 30 days' notice; changes apply to referrals made after they take effect, and credits already earned stay usable until they expire. We may withhold or remove credits obtained through abuse of the program.
• Referral partners are people we invite to our partner program. They earn commission under their own written partner agreement, not under these terms. A firm that signs up with a partner's link or code gets no different price or service because of it, and the partner never sees the firm's contact details, projects or payments.

Payments between you and your clients

Money your clients pay you never passes through KalpaNele. The invoices, receipts and payment records the app produces are your firm's documents, and you are responsible for their correctness, including GST.

Your data

Your project data belongs to your firm. We process it only to provide the service, as described in the privacy policy. You can ask for an export at any time, and after you close your account we delete it within 90 days, except records we must keep by law.

Acceptable use

Do not use the service to break the law, to upload content you have no right to share, to try to access another firm's data, or to disrupt the service for others. We may suspend a workspace that does, and will tell you why.

Liability

We work hard to keep the service available and your data safe, but we provide it as is. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect losses such as lost profit.

Law and contact

These terms are governed by the laws of India, and courts in Bengaluru have jurisdiction. Questions about these terms go to [email protected].